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Over the past few decades, Komatsu has evolved to become a international giant thanks to their stability and competence within the various fields of logistics, excavating, construction and mining. Using modern models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their superior manufacturing capabilities and progressive design methods, Komatsu has become known to build the kind of rugged and dependable lift truck that consumers across the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the ever-increasing demand for its products in the North American marketplace. To better costs and efficiencies, a modern facility was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their consumers worldwide while remaining a leading maker and dealer of innovative forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American clients.
After numerous years of establishing and maintaining quality customer service relationships with clients, Komatsu Forklift understands that satisfying the requirements of the customer is vital. Komatsu starts all new projects and product developments with the customer's input. By welcoming contributions and opinions, they are able to determine client needs and expectations then develop progressive creations and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the start and continued through the manufacturing, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest functions and environments. Adherence to strict engineering principles permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and rigorous internal quality standards all add to top-quality forklift products. Komatsu Engineering Standards transform the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern plant in Covington, Georgia has all the necessary requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the forklifts are ready to leave the facility and enter the marketplace. Maintaining quality control throughout the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift features an first-rate network of company dealers and independent dealers who are working hard to outdo expectations. Specialized in all aspects from sales, service or operating training, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM parts on-hand to offer the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day distribution from their highly automated distribution center is another option. The online K-Link system assists sellers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. Many world-class firms depend on Komatsu lift trucks in their everyday operations. Countrywide account consumers benefit from a unique relationship with Komatsu that enables them to customize cost-efficient programs so as to enhance the customer’s productivity and profits. Komatsu countrywide account consumers have access to on-line components and operations support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The resourceful and dependable staff members at Komatsu Forklift U.S.A., are dedicated to providing exceptional customer support whether it comes in the form of education, sales, aftermarket support, and longterm maintenance. They want to confirm that the customer support offered will help their customers meet or exceed their business objectives while establishing strong working relationships in the process. Komatsu strives to identify with each of their customers’ distinctive methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
